Once you have made your booking, you will receive confirmation of all your travel arrangements by e mail. The selected transfer(s) will include no. of pax, from where to where and the distance. The price quoted is the basic price and any extra costs are not included.(In the event of a delay one hour of waiting time is included – for each extra hour, there is a supplement of € 60,00) . If you are aware of a delay, you are asked to contact our office to avoid unwanted waiting time charges. On arrival, once you have collected your luggage, the driver will be waiting with a sign.Many of our routes are via mountain passes which could be closed due to adverse weather (and which is out of our control)– for any deviations to the journey, a supplement will be charged.